Privacy Policy
Last updated: September 2026
1. Introduction
This Privacy Policy describes how Studio Elysia ("we", "us", "our") collects, uses, and protects your personal data when you use our website studioelysia.com ("the Website"). We are committed to complying with the General Data Protection Regulation (GDPR) and Spanish data protection laws (LOPDGDD).
2. Data We Collect
We may collect the following personal information:
- Full name
- Email address
- Phone number
- Delivery address
- Order history and preferences
- Payment information (processed securely by our payment provider)
3. Purpose of Data Processing
Your personal data is used for:
- Processing and fulfilling your orders
- Communicating about order status and delivery
- Providing customer support
- Improving our products and services
- Sending marketing communications (only with your explicit consent)
4. Legal Basis for Processing
We process your data based on:
- Contract performance: to fulfil your orders
- Legitimate interest: to improve our services
- Consent: for marketing communications
- Legal obligation: to comply with tax and accounting requirements
5. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. Payment data is processed through PCI-DSS compliant payment providers.
6. Third-Party Sharing
We do not sell your personal data. We may share data with trusted third parties only when necessary for order fulfilment (e.g., delivery services, payment processors). All third parties are bound by data processing agreements.
7. Cookies
Our Website uses cookies. Please refer to our Cookie Policy for detailed information about how we use cookies and how you can manage your preferences.
8. Your Rights (GDPR)
Under the GDPR, you have the right to:
- Access your personal data
- Rectify inaccurate data
- Request erasure of your data ("right to be forgotten")
- Restrict processing of your data
- Data portability
- Object to processing
- Withdraw consent at any time
9. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes described in this policy, or as required by law. Order data is retained for 5 years for tax purposes.
10. Contact
For questions about your personal data or to exercise your rights, contact us at:
Email: hola@studioelysia.com
Phone: +34 614 508 353
You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es.